Stacy from Virtual Moxie blogged about dot connectors, those VA's that hear a need from what is said and not said. What I have to add to this is that those that hear also achieve and lead.
Doesn't matter if you are a VA or not there is a clear distinction between a person who can do this and those that can't.
Those that can't should be in more defined roles. Those that are need to be in roles that give goals to be achieved because these people will achieve.
Quite simply these people have the traits of a 'Leader', a 'do-er', a 'task-orientated-person', and so on.
So if you are one of these people, then you fit the bill for a VA amongst other things because a VA needs to be able to hear what is said, what isn't said, what is required, what isn't, what is the goal and what will achieve the goal, what will be required long term and so on.
If you need a solution but don't know what it is yet, then contract a leading VA.
Data to you is the review of collected information in a quick and easy to read, informative manner. A bit like your profit and loss report.
Data to me is how we get the collected information into that quick and easy to read, informative manner that you require.
So now that we understand that, where is your information to be collected? If its for a profit and loss report then you will find it in your bank statements, incoming invoices, last year's financials, employee contracts etc. If its for your sales team, you'll find it in their diaries, in the call log, on the computer etc.
So now that we know where to get the data, what now?
You contract me for a project and I get stuck in and grab the data, compile it, format it and present it to you, your sales team or your accountant.
Now that wasn't so hard was it? All you needed to do was point out what you wanted!
Therein lies the dynamics of data and outsourcing and why so many people love it.
If you have then you'll now be feeling the pinch of being left with more work to do. When cut backs are made it doesn't mean the work stops. If the work does stop, more assessment is required.
Don't cut off your income by cutting back on your infrastructure. Be smarter, in fact be smarter than the rest. This is the time for the select few to flourish, those that rise above the recession and make their business stand out above the rest.
Be smart by getting rid of luxuries, all of them, cut out those things that were great when the market was bouyant but we could do without them. If you aren't hiring any further staff or downsizing, hire a VA, an on call experienced adminstrator to continue the back bone of your business. We are available as your work is required and we complete the tasks expertly.
So don't get left behind, don't let things build up, get out there are be at the top.
Efficient workflow through-put by reducing the time you spend managing staff.
When outsourcing you gain unlimited access to knowledge and skill not retained within your business.
Outsourcing your administrative business functions gives you more time to focus on things that power business growth and profitability.
Outsourcing means you can limit or grow your relationship depending on workflow requirements.
These are just a few benefits that you can experience when outsourcing.
As a business outsourcing specialist in the Administration field I expected to get very busy from February this year. I was wrong... this week I start with four new clients that are ready to go now.
In NZ employers aren't taking any more employees on and there is an expectation of many redundancies due to the credit crunch (I hate saying credit crunch, it sounds like breakfast).
This means the work needs to go somewhere. Even if businesses are quieter, there is still work to be done.
Smart businesses will find outsourcing specialists like AdminCorp to fill the gaps.
For businesses that are struggling, virtual assistants and outsourcing specialists offer tailored packages to keep the most important tasks going within an affordable budget.
So no matter what the situation, businesses need to maintain their administrative infrastructure and in times of uncertainty and difficulty outsourcing specialists get to show their expertise.
Today in the life of Debra Clark VA, I ....
Updated the itinerary for an Australasian Conference
Added 3 new memberships to a clients database
Sent emails and letters to new members and the chapter leaders
Updated paypal transactions in MYOB business basics
Figured out why paypal wouldn't reconcile and reconciled 4 months of data
Created mailer in constant contact to advise changes and updates to an event
Transcribed a property valuation report to a template dropped off to our FTP server
Delegated payroll data entry for a not-for-profit agency of 22 staff
Check payroll data and upload to FTP server, text client to advise ready to authorise
Create invoices and receive payment in MYOB
Create draft layout attendee directory for conference
Pick up PO Box post and open and enter into database for clients
Check and respond to various emails for client
Email support document from constant contact to accidental opt-out subscriber
Upgrade MYOB payroll with new tax legislation changes
Set appointments with clients with MYOB payroll to ensure upgrade succesful
Discuss a business opportunity with a new start-up company to assist with their inbound calls and data entry
Answer inbound calls for various different companies
Run server backup, check succesful
Ensure Avaya computerised voicemail and outlook exchange running succesfully to take after hours calls
Prepare for workplacement due on Monday for PETO
A good VA.... I get asked this question a lot and the first thing I tell others is that they shouldn't be looking for a "good" VA, they need an "Exceptional" VA. Why exceptional? because if you are looking for a VA, you need someone who is technology savvy, who has their on the ball...
The main attribute of an exceptional VA is troubleshooting skills. Technology is our medium and it is changing daily. Newer cost effective services are appearing daily. These need to be tested and added to a VA's tool-kit. These services are creating easier and quicker business processes for you the business owner.
Ask any potential VA what their research and development is? is it an ongoing process within their company? Admincorp is testing new virtual services and software daily, ask us first before you make any purchases about alternative options available to business owners.This is your new blog post. Click here and start typing, or drag in elements from the top bar.
Indeed if we want to grow our business, then partnerships are important. We need to be able to rely on service providers when we require overload or expertise support. I have always looked to organisations rather than people. I prefer to request services rather than manage them.
Some VA's prefer to be sole traders with a fixed set of skills. This works for the lifestyle business and in the early stages of Admincorp it certainly a good little medium. But ambition got the better of me.
There are large service providers out there that will provide to small businesses, it's just a matter of looking for them.
Obviously transcription is now a multi global service where you can have all your transcription completed in India. For verbatim non templated (non sensitive) large transcription projects we deal with a USA company who in turn outsources. Why? because we have a relationship with the USA company and communication between our companies is excellent and their pricing is very competitive in our market. They are also very good at what they do because they do it on a large scale.
So those partnerships for the growing va is all important.
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